When you make your order, we need to know your name, a valid e-mail address, delivery address, credit or debit card number and the card's expiry date. This data allows us to process and fulfil your order, to notify you of the status of your order and to enhance your overall shopping experience.
We always ask for your telephone number, which enables us to contact you if there is any problem with your order. The information such as your name, address, e-mail address will only be used to dispatch your order. Your payment details will be used by our PayPal payment system only.
The secure server software (SSL) encrypts all information you input before it is sent to us. The pages where you enter your credit/debit card details are provided by Pay Pal who also use (SSL).
Cookies are small pieces of information that are stored on your device by a web browser (e.g. Internet Explorer) that hold information about your visit to a site. They are widely used in order to make websites work and work more efficiently. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as to store items in your Shopping Basket between visits.
Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Ehappypets.co.uk. does not disclose buyer's information to third parties under any circumstances.